Just need a bit of advice here, if we embed Adobe Reader as an activex control, as well as have a fallback PDF viewer (in case the user doesn't have Adobe Reader installed) would it be wiser to put screenshots in the manual using whatever the latest version of Adobe Reader is, or using the fallback reader?
I can see the drawbacks and benefits of both. For one thing, the look and feel of the fallback reader is constant, whereas Adobe Reader changes, so we don't have to redo the manual as often. But we expect that 90% of users will have Adobe Reader, so what they see in the manual won't even be what's in the program if we use the fallback reader for screenshots.
So what's the solution. Adobe, Fallback Reader or Both?
(For the record, the manual is a CHM, not a PDF)