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I have a need to make a somewhat custom change request system (very high auditing requirements).

Instead of completely reinventing the wheel I was wondering if there's an open-source change request system, considered decent that I could write a custom module for?

I've done some searching but the ones I have found don't seem to encapsulate what a change request system should be (no way of recording test plans or work streams).

In my experience a change request system has (does) store test plans / technical specs and a log of work.

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3 Answers 3

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We use jira (10 users for 10 bucks) and it is great. We track almost everything in it. Bugs/ Tasks/ Feature requests.

Okay... it's not open source but these guys build like crazy and it just works out of the box.

We tried a lot of open source apps... but non really worked like we would like it to work.

Just give it a try... it's just 10 bucks :-)

http://www.atlassian.com/company/customers/?tab=jira

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Holy cow... This looks pretty bang on... Thank-you! –  ElvisLikeBear Aug 4 '12 at 9:48
    
We've been using jira at work. It is ok but sometimes buggy. I think a combination of bugzilla and review board can be as effective. –  Giorgio Dec 22 '12 at 16:09
    
Yeah the atlassian products are pretty sweet. The combination of jira/confluence/crucible has been awesome for us. –  ssgriffonuser Dec 22 '12 at 18:41

Is it something related to Bug Tracking System?

If you are looking for something like that with some extensions, i would advice to look at the followings - Top 10 Open Source Bug Tracking System.

There is also an alternative Change Request Management tool from SourceForge.net that you may extend as required - Change Request Management

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The Change Request Management tool that you mention has no files associated with it. It would require an awful lot of "extending." –  chb Dec 1 '13 at 2:07

Would a change request system differ greatly from an issue tracking system?

For a general web based feature tracking/issue tracking system I find mantis to be good.

The code is procedural, the UI is ugly, but it works and it's easy to modify.

http://www.mantisbt.org/

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In my experience a change request system has (does) store test plans / technical specs and a log of work. This would be related to features only. Maybe this terminology is just associated with my work and isn't an industry standard though? –  ElvisLikeBear Aug 4 '12 at 6:05
    
I just laughed at this "I find mantis to be good" ... "The code is procedural and the UI is ugly" ;) +1 for a good suggestion though! –  Fergus Morrow Dec 22 '12 at 22:27

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