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I've been asked to provide something for a client and I'm not really sure on what they want. I wondered if anyone has heard the term used before.

The situation is that we have a program which receives .xml files from a host system (the files are put in a directory and our program picks them up every x mins). The files contain various bits of information.

The IT manager for the company who has the host system has requested some details about the XML protocol which is being used.

I assumed he wanted an XML schema and some example xml files which I sent through to him. However he said he didn't want this and reiterated that he wanted to know what XML PROTOCOL was being used.

Could anyone tell me what an XML Protocol is? I think I'm probably being really stupid about all this but I don't know what he means.

Thanks everyone

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closed as too localized by jk., Martijn Pieters, Frank, Kilian Foth, MichaelT Mar 22 '13 at 17:35

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Have you considered asking him what he means, exactly? –  Avner Shahar-Kashtan Mar 22 '13 at 10:06
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Probably the number one problem in companies is missing communication and trying to assume what somebody else wants. Talk to him, maybe he just has his terms wrong. –  deceze Mar 22 '13 at 10:56
    
maybe they are confused by SOAP? you may just need to say its a custom protocol defined by the xsd –  jk. Mar 22 '13 at 12:25
    
Maybe he was asking with transmission protocol your XML was using, e.g. HTTP, raw TCP, etc. –  Clement Herreman Mar 22 '13 at 15:31
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1 Answer

up vote 7 down vote accepted

I would have made exactly the same assumption as you, that he is interested in the format of the XML messages, as described by a schema.

If that's not the case then he's not expressing what he wants clearly, and you will have to press him to explain what he means by his terminology.

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I think I will have to, it all came up in a voice conference and I asked him a few times what he wanted and he just repeated the XML protocol. I'm going to venture a guess that he doesn't know what he wants but I will go and ask him exactly what he wants again when we're on our own. Just wanted to check I wasn't being really dense. Thanks –  Nick Williams Mar 22 '13 at 13:36
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