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itop abstracts its very complex database design with an object query language (oql). For this there are classes definded, like 'Ticket' and 'Server'. Now a Ticket usually is linked to a Server. In my naive way I would give the Ticket class an attribute 'affected_server_list', where I could reference the affected servers. itop does it different: neither Servers nor Tickets know of each other. Instead there is a class 'linkTicketToServer', which provides the link between the two.

The first thing I noticed is that it makes oql queries more complex. So I wondered why they designed it this way.

One thing that occured to me is that it allows for more flexiblity, in that I can add links without modifying the original classes. Is this allready why one would implement it this way, or are there other reasons for this kind of design?

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