Resources for developers to help them create better bug reports

Question

Are there any good articles or videos available that developers could use to learn to create more informative bug reports?

Often times I have to verify cases that were opened by developers where the title is the only information available, so I would like to help the devs become better bug reporters for both our benefit.

Answer 1

This page is very popular:

How to Report Bugs Effectively

From the introduction on the page:

Anybody who has written software for public use will probably have received at least one bad bug report. Reports that say nothing ("It doesn't work!"); reports that make no sense; reports that don't give enough information; reports that give wrong information. Reports of problems that turn out to be user error; reports of problems that turn out to be the fault of somebody else's program; reports of problems that turn out to be network failures.

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Answer 2

I have used the following list with testers and developers several times, and it improved bug reports, at least for a while afterwards...

http://teknowatch.blogspot.com/2008/08/it-common-sense-stupid-tips-to-write.html

In short: clear title, one bug per report, steps to reproduce, expected vs observed, screenshot