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I am planning a project to develop and enhance an information architecture for a website.

This will include navigation structures, content classification, metadata etc.

  • Where is the best place to start planning this?

  • What software can be used to create this (apart from MS Word?)

  • Any tips on how to go about designing a structure?

  • What should/should not be included?

Hoping you can help.

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closed as too broad by MichaelT, durron597, GlenH7, gnat, Dan Pichelman Oct 16 '15 at 16:17

There are either too many possible answers, or good answers would be too long for this format. Please add details to narrow the answer set or to isolate an issue that can be answered in a few paragraphs.If this question can be reworded to fit the rules in the help center, please edit the question.

What do you think goes into an "Information Architecture"? Could you suggest an audience and a purpose and some kinds of content that go into this thing? – S.Lott Mar 3 '11 at 18:50
Updated the question slightly. – Charlie Mar 3 '11 at 19:25
not much of an update, is it? Please be more specific about what problem you think this "architecture" will solve. Who uses it? What do they do with it? Words like "navigation structures, content classification, metadata" can mean almost anything. It helps if you provide a use case for this "architecture" thing. – S.Lott Mar 3 '11 at 20:33
Did you see my first point about looking for a place to start? The audience is not relevant to finding out ways of going about designing this type of architecture - that's part of the process. – Charlie Mar 3 '11 at 21:53

I would suggest reading:

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and start with the goals of the website, not the technology! – Steven A. Lowe Mar 3 '11 at 21:19

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