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I am working for a client and the platform we are using is vBulletin. I'm so frustrated with its almost zero documentation and non-existence in Google. We don't have resources and all we have is the source. I almost want to give up now and get a job which I am familiar and uses tools that are open source.

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closed as too broad by MichaelT, GlenH7, gnat, Bart van Ingen Schenau, amon Dec 14 at 16:20

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Has the client taken this into consideration when it comes to managing their expectations? –  JeffO May 20 '11 at 13:37
Actaully yah.. He says i will have trainings etc.. But it seems there's too little help.. I don't know how we will end up.. I took the job because the pay is good with benefits etc but i am losing my cool now... this is my first time working with such platform.. My real concern is I might be doing something wrong or my approach is wrong? Am I the only one experiencing this? What should be things I am supposed to have or to do when developing with proprietary platforms? –  Joann May 20 '11 at 15:56

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My first thought would be to look at the online support options:


Your client (if they are a paying customer) should give you access to their support contract/account so you can ask questions and be more productive for the client.

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their documentation is very useless. Asking might help, thanks! –  Joann May 20 '11 at 16:35

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