Someone in USA is distributing our software illegally, and making hilariously bad copies of our website. It didn't really bother me at first because it's executed so badly it's sort of funny.
See his website:
Compared to ours:
But then I realised the scale of his theft was vast, I've already contacted loads of web hosts who are generally compliant in shutting them down immediately, and new ones are popping up all the time. It's generally a time consuming process for me.
His software is also around 4x the size of our actual software, I want to know what he's bloated it with but I don't want to take the risk downloading it.
Then I noticed he was distributing his software on every download site out there, and often his files had been downloaded hundreds and hundreds of times. This means he is potentially profiting from our hard work.
Please note before I took action I did contact him to say "Please stop it, we are reasonable and let us know when all offending material has been removed". At his request we gave him a week to comply. He then told us it's all down now, we checked and it was, then a few hours later it was back online again (level 1 trickery).
Then I searched for him online, and found a very long (spanning over 5 years) document of this particular gentleman who was travelling from company to company going through this process. It was infuriating, there were also lots of old posts allegedly from this particular gentleman saying "he was sorry and now knows his ways are wrong" which are over a year old, so obviously he is a patent liar as well.
So after he tricked us, lied to us and continued to attempt to sell his software, we got pretty worried because:
- He's being doing it for years, it must be somewhat profitable for him
- He could be damaging our fairly distinctive image, and customers who were miss fortunate to visit him first may not trust us
- He is causing a lot of harm to a wide range of people over the years
- He is corrupting new customers from our market and on-line purchasing in general
So after learning all this, I decided to make a big effort to: - Shut down all the sites I could find (easy but time consuming) - Shut down his Paypal (it appears this has now worked and he sent me a hugely angry email)
But after doing these actions, he is blackmailing and threatening us, and being extremely disgusting in his choice of wording.
I'm running out of options, I am in the UK and he is in the USA, for our brand protection and the protection of others in the future I want to do more but am unsure what/where to look.