Because of a change in technologies, we are doing a major version change in our in-house enterprise software. I am going to be doing the usual of interviews, observations and brainstorming sessions.
What general (and fun!) questions do you recommend/use in a first pass to elicit the discovery or remembrance of new functionality or changes to existing functionality? (Too much literature on requirements gathering tells you the easy part: how to get details on functionality. Nobody seems to have much on actually eliciting the function at first!)
- You have a magic wand. You can wave it and change one thing about General Software v1.0. What would you change, how and why?
- Have you used any software where you wished something in it was also in General Software v2.0?
- What functionality is too complicated in General Software v1.0?