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4
votes
8answers
775 views

Customer is “deeply disappointed” in software because of one bug. How to reply? [duplicate]

We have been building custom software for one of our customer for a few years now. Everything is going well so far. However the customer always has an attitude that when they find a bug in the ...
0
votes
5answers
462 views

Fixing bugs in other peoples code [duplicate]

I'm working with another programmer and we are always having issues with refactoring or changing each others code. Recently I had to fix a bug, but I pushed the changes before notifying him. He was ...
2
votes
2answers
129 views

Bug root cause analysis [closed]

In our group we usually don't ponder too much about what kind of design or implementation decisions caused a bug, we just fix it. Of course if some module constantly produces bugs people start to ...
0
votes
2answers
161 views

What does “trivial” mean? [duplicate]

You often see statements like "all non-trivial software has bugs" or "all non-trivial abstractions are leaky". But what makes a program "trivial" instead of non-trivial? Where is the cut-off line at ...
5
votes
5answers
556 views

Theoretically bug-free programs

I have read lot of articles which state that code can't be bug-free, and they are talking about these theorems: Halting problem Gödel's incompleteness theorem Rice's theorem Actually Rice's ...
37
votes
12answers
5k views

I am making 4-5x more story points than average, but producing bugs at half the rate. Graphs say it's 2x more bugs, how to deal with that?

So it is generally accepted that top tier programmers can produce an order of magnitude more/better code than their more average peers. It's also generally accepted that the rate of errors made in ...
0
votes
0answers
79 views

Whose responsibility (in term of finances) are regression bugs?

Let's have a scenario like this: There is a medium-size project and you are assigned to it to add new features. The project does not have unit tests or dedicated QA person. You are the one who has to ...
0
votes
2answers
48 views

Multiple documentation issues in a single bug

It is clearly a bad practice to incorporate several issues in a single bug. It is not convenient, hard to maintain, difficult to keep track of what is done and what is not, etc. But does all this ...
0
votes
3answers
138 views

Fixing bugs may lead to delayed feedback [closed]

I worked in a group in Microsoft that developed the upgrade to the Microsoft Security Essentials antivirus. For a year we worked on the next version of the product. We had 6 milestones (milestone each ...
-2
votes
1answer
149 views

Program unable to write data (read-only file) and losing it — a bug or a feature? [closed]

I found, that some very famous app (I'm not disclosing name intentionally) has a "problem", when writing meta-data of a file and the file turns out to be read-only. Program doesn't handle that too ...
3
votes
2answers
194 views

Verbose or concise logging [duplicate]

I was wondering how much data should be logged. I know this deeply depends on multiple factors. But it can still be hard to find the golden middle way. Lets say I have an application where people ...
0
votes
1answer
323 views

Should programmers itemize testing for projects? [closed]

I recently hired a programming team to do a port of my iPad app to the iPhone and Android platforms. Now, in a separate contract, I am asking them to implement a bunch of tips on how to play the ...
3
votes
3answers
319 views

What is exactly bug in the requirements?

I've just looked for a formal definition and haven't found one. The term - "bug in the requirements" was always confusing for me, what does mean exactly?
53
votes
14answers
3k views

Is it reasonable to insist on reproducing every defect before diagnosing and fixing it?

I work for a software product company. We have large enterprise customers who implement our product and we provide support to them. For example, if there is a defect, we provide patches, etc. In other ...
61
votes
7answers
3k views

After years of working alone, other developers will finally see my (buggy) code. What should I do? [duplicate]

I have been working on a system alone for about four years. I have built it from the ground up. It is not a perfect system. It is very complex, it is buggy, and the business is now becoming aware of ...
2
votes
1answer
236 views

Is this Java Compiler error message incorrect? (byte loss of precision)

The following IMHO valid java program doesn't compile because the Oracle 1.7 javac compiler thinks there's a possible loss of precision in lines 5 and 6. If you uncomment line 3 and comment out line ...
26
votes
10answers
3k views

Can compilers and interpreters have bugs, and what can we (as users) do to deal with them? [closed]

If a compiler's work is essentially translating source code into machine level code, can there be any glitch in a compiler, i.e. a faulty "translation?" The same goes for an interpreter: can it fail ...
9
votes
5answers
331 views

What are some possible interactions between multiple bugs? [closed]

I was thinking about how two bugs could interact with one another. The only relationship I can think of is one bug being the cause of another. What other interactions between multiple defects are ...
1
vote
1answer
234 views

Tex and Absence of bugs [duplicate]

I have been reading a lot lately and I have come across articles in which people make the 'grand' assertions that there are no bugs in the Tex program by donald knuth. Is this in any way possible and ...
14
votes
5answers
2k views

Keeping agile with zero-bug/defect policy

In our project we work in a zero-bug (a.k.a zero-defect) methodology. The basic idea is that bugs are always higher in priority than features. If you're working on a story and it has a bug it must be ...
122
votes
17answers
21k views

Is there any way to get faster at solving bugs? I've just had a warning from my boss

I've just been told by my boss that I will receive a negative performance review on Monday. He wants to talk to me about why I am so slow and why my bug fix rate is so low. I love programming and ...
15
votes
12answers
5k views

Is it possible to reach absolute zero bug state for large scale software?

I am talking about 20-30+ millions lines of code, software at the scale and complexity of Autodesk Maya for example. If you freeze the development as long as it needs to be, can you actually fix all ...
-1
votes
1answer
133 views

How much product value can be hurt if demo of product not working properly [closed]

I am just checking a java script framework . A universal JavaScript framework. To check how its really works i just checkout a demo of this product example site which is just normal todo list . I ...
4
votes
5answers
902 views

Term for accidental features [closed]

Despite the best intentions of programmers; oftentimes, in the real world, software systems contain "accidental features" that are accepted as part of a working system. For example, there may be ...
5
votes
4answers
444 views

Where can I turn to if I can't fix a bug?

I am looking for resources to turn to when I don't have the answer for something. I lead a team of software developers. We have been rolling out new software releases on a monthly basis. When there ...
1
vote
4answers
164 views

Encountering the same issue in an application

I've often come across the situation when the same mistake is made in many places in an application. For example, in a web application when the user creates an item and clicks the Add button to save ...
11
votes
1answer
825 views

Should I write a test to prove that deleting code fixes a bug?

Occasionally I'll run into the situation where fixing a bug requires that I delete a section of code. The TDD purist would (I assume) advocate writing a failing test, deleting the code, then watching ...
1
vote
2answers
261 views

How to deal with Ghost bugs which appears in undocumented test-case scenarios? [duplicate]

There are instances which cane be seen while testing the application, both by developers and testers, some NullPointerExceptions arriving while clicking on a node in the table, or while doing an ...
3
votes
1answer
559 views

Spurious wakeups explanation sounds like a bug that just isn't worth fixing, is that right?

According to the Wikipedia article on Spurious Wakeups "a thread might be awoken from its waiting state even though no thread signaled the condition variable". While I've know about this ...
6
votes
4answers
405 views

How do you deal with discovering bad and false code in your team? [duplicate]

Every year in january we process a big task with our system. While the performance during the task was above average the maintaince follow up is currently having a lot of trouble with jobs running too ...
13
votes
7answers
856 views

Are all security threats triggered by software bugs?

Most security threats that I've heard of have arisen due to a bug in the software (e.g. all input is not properly sanity checked, stack overflows, etc.). So if we exclude all social hacking, are all ...
39
votes
9answers
2k views

Code maintenance: To add comments in code or to just leave it to the version control?

We have been asked to add comments with start tags, end tags, description, solution etc for each change that we make to the code as part of fixing a bug / implementing a CR. My concern is, does this ...
1
vote
5answers
266 views

What can be done to decrease the number of live issues with applications?

First off I have seen this post which is slightly similar to my question. : What can you do to decrease the number of deployment bugs of a live website? Let me layout the situation for you. The ...
8
votes
5answers
430 views

Steps to maintain a good bug database

Maintaining bug database is an important for every project. I am used to store the followings at bug database Issue date time Who is assigned to Whether it has been solved or not If solved then, ...
22
votes
7answers
4k views

Story points for bug fixing tasks: Is it suitable for Scrum?

I'm just wondering if we should assign story points to bug fixing tasks or not. JIRA, our issues-tracking software, does not have story point field for Bug type issues (it's only for Storys and ...
12
votes
6answers
702 views

Debugging: understanding details on why certain fixes worked?

When debugging, I sometimes find that I make some changes and I am not 100% sure why those changes correct some bug in the program. Is it essential to understand every single detail about why some ...
5
votes
3answers
318 views

Existing buggy code or a brand new one? (From time perspective)

I am facing some issues with a buggy library I currently have and it's used in my current project, I need to finish this project as soon as possible in order to deliver it to our client. However, ...
9
votes
6answers
600 views

Is it normal for a software developer to have lots of issues after product went live? [closed]

In recent months, our product (which went live probably 9 months ago) experience an increase in the number of users using it. We faced lots of queries, problems, and complaints from users. Sadly, it ...
10
votes
3answers
614 views

Git: Fixing a bug affecting two branches

I'm basing my Git repo on A successful Git branching model and was wondering what happens if you have this situation: Say I'm developing on two feature branches A and B, and B requires code from A. ...
3
votes
8answers
2k views

Should I pay my developers for bugs fixes for a project or work that's still in progress?

We are working with a group of developers on a project. The project is still in progress (not completed) and these developers charge us for time spent on fixing bugs on codes that were not written ...
3
votes
5answers
1k views

How can I convince a project manager that there is no way to solve all the compatibility issues?

I have been working on this project for more than a year now, and we are close to release, the project manager wants the product to be perfect and working in every single aspect. I like that and I ...
6
votes
3answers
1k views

What was the historical impact of Ariane 5's Flight 501?

The disintegration of the Ariane 5 rocket 37 seconds after launch on her maiden voyage (Flight 501) is commonly referred to as one of the most expensive software bugs in history1: It took the ...
4
votes
3answers
195 views

How to solve installation errors reported by users, on Android?

I've some application on the Google Play, free to download, but I have some people reporting things like: "There has been problem installing on my htc x." How do I help these people? I could ...
3
votes
4answers
643 views

How to act when you get the last warning? [closed]

I'm a software developer, currently working on web development. We are a small company a team with 2 persons, a developer and a designer and we have no-one to test our applications. From the last ...
4
votes
6answers
389 views

Formalizing programmers errors

Every one of us make errors leading to bugs. Once I wanted to start logging my errors for future analysis, probably mentioning project title, approximate time spent and the most important, the type of ...
22
votes
6answers
1k views

Understanding the problem when things break in production

Scenario: You push to production The push broke multiple things That same build did not break qa or dev As a developer, you don't have prod access. There is lots of pressure from above to get ...
1
vote
2answers
290 views

Finding right bug tracker web application

I'm looking for a bug tracking system (similiar as http://www.mantisbt.org) with these following requirements: Requirement specifications are: Upload picture and different files without any ...
11
votes
3answers
627 views

Bugs that can be avoided with coding standards [closed]

I am looking for statistics (or estimations) that backup the claim that coding standards help reduce bugs. Hard-numbers would be nice, although I haven't had much look finding any. I've even looked ...
10
votes
12answers
1k views

Should QA find reproducible scenarios?

Sometimes my QA team reports bugs, but neither I or them have any idea on how to reproduce them. This leads to very long and frustrating debugging sessions which sometimes do not even yield results. ...
25
votes
1answer
3k views

What is an untriaged bug?

I am an undergrad studying Computer Science. When I tried reporting bugs to several projects, I came across the classification untriaged a lot. A web search didn't really explain what this means. ...