1
vote
1answer
138 views

Is it good practice to analyse who introduced each bug? [duplicate]

I used to analyse performance of programmers in my team by looking at the issues they have closed. Many of the issues are of course bugs. And here another important performance aspect comes - who ...
5
votes
6answers
443 views

Is it good practice to put bug analysis and fix code in bug report?

When I fix a bug I mention briefly what was the issue and in which revision its fixed. But this way nobody would know how much tricky the issue was and how much effort went in analysis and findings. ...
3
votes
7answers
458 views

Is it a bug or a task when something doesn't work, yet, in development process

We usually have this dilemma in our team. Sometimes, in order to implement a task or a story we find out that the system must be in a specific state. For example, a specific system configuration has ...
3
votes
1answer
346 views

Best practice for marking a bug as resolved in Bugzilla ?

I am wondering what is the best way to handle the situation of marking a bug as resolved and providing a version of component/product in which this fix can be found. Context For a project I am ...
27
votes
6answers
917 views

Why could citing bug IDs in patch notes be considered a bad practice?

Based on a comment and subsequent upvotes from Bug reopen vs. new: Citing bug IDs in patch notes is just.. very unfriendly. – Krelp It appears at least some people feel that referencing bug IDs ...
18
votes
9answers
2k views

Definition of a Software bug. Blizzard Entertainment insists that my “bug” is not a bug at all. Are they right? [closed]

According to Wikipepdia, A software bug is the common term used to describe an error, flaw, mistake, failure, or fault in a computer program or system that produces an incorrect or unexpected ...
2
votes
3answers
265 views

Reaction time of big companies to bug reports

I have submitted a bug report over a month ago to one of the biggest software companies about one of their flagship development products (I deliberately not include any more details about this bug ...
10
votes
5answers
499 views

How to report a bug to developers? A programmers quest to educated on bug reporting

I'm hoping to get some tips and advice on how to educate the rest of the company on how to submit proper bug reports. Currently we get tickets like: When I click this link I get a 404. (They ...