2
votes
1answer
110 views

How do you get relevant and useful information out of a client in regards to a job? [duplicate]

A brief background on this specific question: After meeting with a client and hearing all of their requests, requirements, and other comments about a specific software job, planning out the ...
0
votes
2answers
157 views

Who should provide the Requirement doc / SRS? [duplicate]

I am creating a Mobile application (CRM) for another software company. They told me they need these these stuff from here and there, within 15-30 minutes. But they never provided a detailed client ...
13
votes
3answers
346 views

How to educate business managers on the complexity of adding new features? [duplicate]

We maintain a web application for a client who demands that new features be added at a breakneck pace. We've done our best to keep up with their demands, and as a result the code base has grown ...
3
votes
1answer
228 views

Should your client be able to view your project management board?

We're making a bespoke software for our client and use Codebase for our project management. Is it a good idea to let our client view our project management board? The advantages that we thought of ...
8
votes
2answers
731 views

How do I handle projects in which my project manager is the same as the client?

I am a freelance worker taking on a new project with a company I'm already familiar with. My boss (the company owner) previously gave me a website project to work at while he also assigns a project ...
11
votes
9answers
965 views

When a client asks for Proof Of Concept and expects finished product

We have a client with whom we have a relationship of delivering proofs of concepts only. But when it comes the time to demo they expect an early version of what would be the solution. They want ...
14
votes
7answers
903 views

What to do when your “failing” project is actually “successful”?

What would you do if you were in a situation where the project you are working on is obviously built poorly and will have failures in the future and be a nightmare to maintain...but it is considered a ...
1
vote
4answers
593 views

Open Source Client-Based Project Management?

For quite some time I've been searching for a web-based, open-source project management program that I can run on my rented space at Dreamhost to track client projects. dotProject seems nice, but I've ...
9
votes
4answers
576 views

How much should my project manager know? [duplicate]

Possible Duplicate: Should a manager (or CEO) in an IT company have an IT background to perform in the organization? My project manager at the company I work at, has no technical knowledge ...
3
votes
4answers
160 views

Recording unstructured suggestions and feedback in an issue tracker?

I'd like to advocate the use of issue-tracking software within an organisation that currently does not use it. But there's one aspect of their situation for which I'm unsure of what to suggest: their ...
14
votes
4answers
553 views

What to legitimately charge clients for

I'm not talking about fixed price jobs, they're fairly straightforward. But i'm on about an hourly rate project, my question specifically relates to what to charge for. If i have an IE/CSS issue that ...
2
votes
3answers
142 views

Do we need to adopt a black-box asset our project is inheriting from its predecessor?

Our client has an eCommerce site which was developed by an in-house team, and is now showing its age. I work for a firm brought in as external contractors to build a replacement. Part of the current ...
4
votes
2answers
1k views

Knowledge Transfer without a Plan

We are doing work for a particular client managing their CRM implementation. (The CRM itself is a product which has been largely customized to suit my client's needs). Now, they want us to manage the ...
11
votes
7answers
870 views

How to handle demanding clients?

Frequently, I have been finding myself overloaded with contracts. Most of the time, I find myself juggling with at least 2 projects, in addition to the numerous websites I have to upkeep and perform ...