Bug tracker for any decent sized project seem like a bit of a no-brainer to me - it makes it really easy to organise hundreds or thousands issues, without issues colliding or getting mixed up. So ...
I have an issue tracking system, but sometimes users report bugs directly to me in an email. If I'm responding to a bug report in an email, what's a good etiquette to use? Do I thank them for ...
We've probably all been in the situation where you'd like to alert your team members to some change ("I changed X, so now it's running every hour instead of every day"). But the change is non-urgent, ...
Why do many open source projects collaborate primarily through mailing lists rather than through, say, forums? I may be ignorant in my assessment, but I, along with my communication teacher, think ...
Paraphrase of an email I sent to a colleague I noticed a problem with System A. I have determined that it is not caused by X. I suspect that it is being caused by Y. (since you are in ...