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1
vote
1answer
214 views

Complex knowledge management system with CRM..written internally

We've all heard of salesforce and sugarcrm and the likes of systems like this. Unfortunately at my workplace we have been asked to write a similiar system (rather then license or purchase). Basically ...
2
votes
2answers
371 views

How can we avoid having to build yet another CRM system from scratch

We are building an accounting web application. In our database, we store basic data about our customers, like phone number, their login informations, because these things are tied into our web ...
0
votes
2answers
345 views

CRM 2011 - Workflows Vs JavaScripts

In the Contact entity, I have the following attributes Preferred email - A read only field of type Email Personal email 1 - An email field Personal email 2 - An email field Work email 1 - An email ...
4
votes
3answers
2k views

Is the ADO.net Entity Framework appropriate when all you do is insert records in bulk?

My department develops software to migrate databases for our customers from their old CRM software to ours. In this process we could be inserting up do millions of rows, processed one at a time as we ...
7
votes
2answers
20k views

What's the difference between CRM, CMS and ERP [closed]

I know that CRM stands for Customer Relationship Management, CMS stands for Content Management System and ERP stands for Enterprise Resource Planner. I would like to know what each of things does best ...
7
votes
5answers
665 views

CRM: In-House vs. OTS

Many, many years ago, when I was young and naive and wrote everything from scratch unless it came with the language, I was working for a company with two sales people in two locations who were trying ...
2
votes
4answers
861 views

How is a .net developer related to customer relationship management (CRM)? [closed]

I wonder how can an ASP.NET developer's skills be helpful in customer relationship management? I was going through a job portal searching for jobs in ASP.NET and found that ASP.NET developer skills ...
1
vote
3answers
889 views

Software technical and project specification: How to?

We have a project here in my company of developing a new CRM. It's, basically, a big CRUD, with sub-CRUDS, with various details, such as, some users can do that, others don't. We will develop the ...
0
votes
1answer
328 views

General knowledge about building businesses applications for (small) businesses?

How can one a software developer learn about how to provide business solution? including but not limited to, implement business applications in decent software architectural style? CRM, ERP, MDM, ...
0
votes
1answer
90 views

Need to include Calendar and Email in own CRM system. Whose? [closed]

I am writing a web based application that needs to have some elements of CRM in it but I cannot use an of-the-shelf CRM to do what I want. (Honestly we have been through it all and it will not work). ...
6
votes
5answers
4k views

Is SugarCRM really adequate for custom development (or adequate at all)? [closed]

Have you used SugarCRM for custom development successfully?, if so, have you done it programmatically or through the Module Builder? Were you successful? If not, why? I used SugarCRM for a project ...