Acronym that stands for Customer Relationship Management.

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2answers
110 views

anonymous/ghost users in database

This questions is related to this one : anonymous checkout My company bought a CRM software and I am concerned by the way it stores customers' information. The website allows anonymous users to have ...
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2answers
581 views

How can we avoid having to build yet another CRM system from scratch [closed]

We are building an accounting web application. In our database, we store basic data about our customers, like phone number, their login informations, because these things are tied into our web ...
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1answer
256 views

Complex knowledge management system with CRM..written internally

We've all heard of salesforce and sugarcrm and the likes of systems like this. Unfortunately at my workplace we have been asked to write a similiar system (rather then license or purchase). Basically ...
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3answers
664 views

CRM in the context of C++ programming [on hold]

I was asked by an employer about CRM in the context of C++ software development. The position I was applying for was C++ Software Engineer. I told them: As far as I know, CRM is an acronym that ...
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1answer
103 views

Need to include Calendar and Email in own CRM system. Whose? [closed]

I am writing a web based application that needs to have some elements of CRM in it but I cannot use an of-the-shelf CRM to do what I want. (Honestly we have been through it all and it will not work). ...
7
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2answers
32k views

What's the difference between CRM, CMS and ERP [closed]

I know that CRM stands for Customer Relationship Management, CMS stands for Content Management System and ERP stands for Enterprise Resource Planner. I would like to know what each of things does best ...
1
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3answers
1k views

Software technical and project specification: How to?

We have a project here in my company of developing a new CRM. It's, basically, a big CRUD, with sub-CRUDS, with various details, such as, some users can do that, others don't. We will develop the ...
0
votes
1answer
360 views

General knowledge about building businesses applications for (small) businesses?

How can one a software developer learn about how to provide business solution? including but not limited to, implement business applications in decent software architectural style? CRM, ERP, MDM, ...
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5answers
803 views

CRM: In-House vs. OTS

Many, many years ago, when I was young and naive and wrote everything from scratch unless it came with the language, I was working for a company with two sales people in two locations who were trying ...