14
votes
4answers
2k views

Are patches a bad sign for the customer? [closed]

At the office we just got out of a long period where we released patches on a too-frequent basis. Near the end of that period we were doing almost three patches per week on average. Beside that this ...
0
votes
0answers
37 views

Software for a “registered users self service” backend

Do you know any server-side software package for "registered users self service" / "service portal" backends? Background: software shops (software developers) need a web interface where customers can ...
10
votes
6answers
471 views

How do you respond to: “Ever since the update…” questions from clients?

Ever since the update, people keep calling and saying "Ever since the update X, Y and Z are slow, bad and crashing" This has happened ever since the dawn of updates. What do people expect? Gamma ...