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8
votes
1answer
3k views

how do I write a functional specification quickly and efficiently

So I just read some fabulous articles by Joel on specs here. (Was written in 2000!!) I read all 4 parts, but Im looking for some methodical approaches to writing my specs. Im the only lonely dev, ...
21
votes
10answers
4k views

Hand over source code to customer

I have made a couple iphone applications for a customer and was asked today to hand over the source code so that they could do the maintenance if this should be required. Until now, no code issues ...
345
votes
21answers
85k views

My customer wants me to record a video of how I develop his software product

Working as a freelancer, I often see strange requests from my customers, some of which can negatively affect my daily work¹, and others trying to set some sort of control. I usually encounter those ...
17
votes
4answers
1k views

Should I continue to perform freelance work for customers who keep on demanding more without paying?

So a client comes to me and says it needs some work done. Basically 4 tasks, which I agreed to perform for a certain price. The customer creates the job offer (a fixed time and price job) on ODesk, I ...
9
votes
9answers
2k views

Revenue sharing with customer who is unable to pay development fee

I have a potential customer who has an idea for an ipad application but is unable to find sufficient fundings for this. One idea that came up is that I do the work either for free or for a minor fee ...
7
votes
9answers
864 views

How are we supposed to deal with Customers who don't give a damn? [closed]

I have some customers who expect everything for next to nothing. They also want things to behave a certain way, or look a certain way, but when explaining to them why it's not a good idea to implement ...
14
votes
4answers
2k views

Are patches a bad sign for the customer? [closed]

At the office we just got out of a long period where we released patches on a too-frequent basis. Near the end of that period we were doing almost three patches per week on average. Beside that this ...
10
votes
6answers
479 views

How do you respond to: “Ever since the update…” questions from clients?

Ever since the update, people keep calling and saying "Ever since the update X, Y and Z are slow, bad and crashing" This has happened ever since the dawn of updates. What do people expect? Gamma ...
3
votes
5answers
840 views

How to deal with users who think their computer could think? [closed]

Along my career, I had to deal with users who think their computer could think: My computer hates me! or He just do this so he could laugh at me! This is often a joke, but some users are ...