The end-users tag has no wiki summary.
-1
votes
2answers
149 views
Can non-IT people learn and take advantage of regular expressions? [closed]
Often times, not-IT people has to deal with massive text data, clean it, filter it, modify it. Often times normal office tools like Excel lack the tools to make complex search and replace operations ...
5
votes
3answers
333 views
Responding to end users about bugs they found
I have an issue tracking system, but sometimes users report bugs directly to me in an email.
If I'm responding to a bug report in an email, what's a good etiquette to use? Do I thank them for ...
18
votes
5answers
788 views
How to handle this unfortunately non hypothetical situation with end-users?
I work in a medium sized company but with a very small IT force.
Last year (2011), I wrote an application that is very popular with a large group of end-users. We hit a deadline at the end of last ...
0
votes
3answers
149 views
What was the first consumer-oriented hardware/software solution? [closed]
We all know the story of the personal computer as a consumer-oriented product. But I just thought that real end user solution should have appeared before that time. So a product that was probably ...
5
votes
4answers
292 views
Issues Tracker for both developers and end users
currently, we have a closed source project on hand. However, we would like to have a communication channel together with our end users.
We would like to have our end users to know, what features we ...
3
votes
4answers
170 views
What's the utility of encouraging users to learn SQL and possibly the ability to execute it?
Facing a situation where I can't possibly get all the features that are requested into each version of the LOB I support, I've evolved a number SQL query templates that users have and send to me, ...
13
votes
7answers
456 views
How does agile work when replacing a working system?
In an ideal Agile world, you quickly build a small, but useful subset of the desired end system, and give it to users. They're excited, because it's useful, they start using it and give feedback. You ...
6
votes
2answers
140 views
How to keep user's guide in lockstep with branches for a non-developer?
Our current user's guide is built using asciidoc. The documentation is managed by a non-technical person, but we keep the source text files as well as generated HTML in source control. Issues arise ...
7
votes
3answers
183 views
Providing users with program revision history information?
One limitation of a program that I maintain is that the end-users often don't know what changes have been made.
To remedy this I would like to show my users a simplified list of changes made to their ...
2
votes
2answers
103 views
Managing DLL files, deployment, and ease of use for the end user
I've been thinking recently about being an end-user who wishes to download one of my own projects and use it on a perfectly average machine. Having an equal background in Unix as well as Windows, I ...
7
votes
2answers
180 views
Displaying Datamatrix in application error screen
Quite often we will get a report from a user in the field saying there was an error in our application. Frequently this leads to the typical round of "What was the error?" "I don't know, it was just ...
7
votes
5answers
815 views
Good references for End User documentation examples and advise
Our in house software has been used for many users and the training department asked us for any tips of end user documentation format.
Does any know where can I find good examples of software end ...
-1
votes
9answers
599 views
Should you put personal beliefs in your program?
Recently I've found two examples of programmer's personal beliefs in programs that have removed or crippled useful functionality
uTorrent using KB (rarely used) vs Kb (what most ISPs and other ...
9
votes
12answers
742 views
What are some good End-User Programming solutions you have seen?
End-User Programming is where regular end users, i.e. non-programmers, are able to customize a program, or create a new one, with minimal training or instruction.
App Inventor for Android is one ...
