Bug tracker for any decent sized project seem like a bit of a no-brainer to me - it makes it really easy to organise hundreds or thousands issues, without issues colliding or getting mixed up. So ...
I have an issue tracking system, but sometimes users report bugs directly to me in an email. If I'm responding to a bug report in an email, what's a good etiquette to use? Do I thank them for ...
currently, we have a closed source project on hand. However, we would like to have a communication channel together with our end users. We would like to have our end users to know, what features we ...