3
votes
5answers
241 views

Log defects for failures of other systems?

We build products which often integrate with third party systems. Sometimes these systems error, which in turn causes our system to error. For example, we call a web service when a user updates ...
15
votes
3answers
792 views

Add a unit test for each new bug

In my job all developers that resolve a bug have to add a new unit test that warns about this type of bugs (in the case it occours again). If a unit test is not possible (for example, a webpage design ...
6
votes
5answers
284 views

If a new feature is implemented and there is a bug, should QA reject that feature or accept it and file a new bug?

At work, we use a bug tracker called Pivotal Tracker (www.pivotaltracker.com) that allows engineers to file features and bugs. If a feature or bug fix is delivered, it is QA's job to accept or reject ...
7
votes
6answers
668 views

How to handle growing QA reporting requirements?

Some Background: Our company is growing very quickly - in 3 years we've tripled in size and there are no signs of stopping any time soon. Our marketing department has expanded and our IT requirements ...
4
votes
9answers
2k views

Separate trackers for features and defects? [closed]

At my company we use JIRA for new feature requests and then the QA department logs any bugs/defects in Quality Center. I find Quality Center to be very non-userfriendly as it requires IE because it ...