Issue tracking the process of managing and maintains listing of issues, as needed by an organization.

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70
votes
16answers
4k views

Should developers enter bugs into the bug tracking system?

While developing (either features or bug fixes) I sometimes happen to discover bugs that are not directly related to what I'm working on. What should I do in that situation. Just fix it? Try to ...
56
votes
26answers
4k views

How big of a team do you need to benefit from bug tracking software?

My development team just grew by 100% (from 1 developer to 2). My new cohort want to invest in bug tracking software. Is there benefits to such software for such a small team?
18
votes
5answers
603 views

What do you do with a heisenbug?

I've gotten a bug report from one of my users in a section of the software. The scenario is basically a databinding scenario where the user enters info, and that info is printed to pdf. The problem ...
45
votes
4answers
4k views

Why do some big projects, like Git and Debian, only use a mailing list and not an issue tracker?

Bug tracker for any decent sized project seem like a bit of a no-brainer to me - it makes it really easy to organise hundreds or thousands issues, without issues colliding or getting mixed up. So ...
48
votes
5answers
2k views

Bug reopen vs. new

A bug was opened, fixed, verified and closed. A month later, it showed up again in a subsequent version after several iterations without any regression. Provided the bug characteristics are the same, ...
24
votes
9answers
1k views

Should I log trivial fixes?

I'm in a code shop of two. And while I understand that a bug tracker is useful where the number of programmers is greater or equal to one, I'm not so convinced that logging bugs, changes, and fixes is ...
10
votes
9answers
2k views

Bug tracker that integrates with source control [closed]

I thought this would be easy, but its been sort of a disaster. I want to set up a bug tracker that integrates with source control. At a minimum, when you commit to source control, it should notify ...
33
votes
7answers
13k views

How to manage github issues for (priority, etc)? [closed]

I'm new to github, and am looking for advice on how to manage issues. I'm used to having priority and other ordering options but see that none exist. How do others manages issues during the ...
105
votes
17answers
6k views

Should I tell someone that their commit caused a regression?

When you track down and fix a regression—i.e. a bug that caused previously working code to stop working—version control makes it entirely possible to look up who committed the change that broke it. ...
45
votes
16answers
4k views

Too much version control and bug tracking overhead per change?

I work at a place that is CVS-crazy and Bugzilla-nuts. There are so many branches off each release that one cannot count them. Everyone is constantly auto-merging. There is no fluidity at this job. ...
12
votes
6answers
1k views

What's the best way to manage error logging for exceptions?

Introduction If an error occurs on a website or system, it is of course useful to log it, and show the user a polite message with a reference code for the error. And if you have lots of systems, you ...
7
votes
9answers
1k views

Setting Up a Development Environment

I am part of an organization that is formalizing their software development processes/capabilities/etc. While the organization is not traditionally a software organization, they want to do this right ...
27
votes
6answers
905 views

Why could citing bug IDs in patch notes be considered a bad practice?

Based on a comment and subsequent upvotes from Bug reopen vs. new: Citing bug IDs in patch notes is just.. very unfriendly. – Krelp It appears at least some people feel that referencing bug IDs ...
14
votes
7answers
489 views

Herding your users to your bugtracker

I have a fully configured mantis bug tracker for tracking issues in apps that I create. When an user is disciplined and goes straight to mantis to write a issue report, he/she will have fastest ...
7
votes
5answers
628 views

should you always enter a bug in a bug tracking system [duplicate]

Possible Duplicate: Should developers enter bugs into the bug tracking system? Should I log trivial fixes? For a project I'll be doing in school soon I will be working with 6 other ...
14
votes
7answers
668 views

Bug once in a while, but high priority

I am working on a CNC (computer numerical control) project which cuts shapes into metal with help of laser. Now my problem is once in a while (1-2 times in 20 odd days) the cutting goes wrong or not ...
7
votes
9answers
489 views

What features are vital for good bug tracking software?

What features are vital for good bug tracking software and why are they important? What in particular is necessary for you to consider these features done right?
6
votes
9answers
3k views

How do you classify bug severity?

At my current job we have Low, Medium, High priority bugs. Low priority bugs are small errors that don't stop shipping or cause real trouble for any user. Medium priority bugs cause some internal ...