6
votes
5answers
245 views

How to talk to management about using integrated project management/bug tracking

Background: I have just started at a new shop, where there is one other developer. This shop was not historically a software shop, and their software development process really shows it. They ...
4
votes
1answer
138 views

Separately tracking software failures and faults

I've recently finished reading a couple of Gerald Weinberg books on Quality Software Management. In them, he strongly recommends that organizations distinguish between software failures (which we ...
7
votes
6answers
698 views

How to handle growing QA reporting requirements?

Some Background: Our company is growing very quickly - in 3 years we've tripled in size and there are no signs of stopping any time soon. Our marketing department has expanded and our IT requirements ...
13
votes
12answers
1k views

How would you advocate not using a shared spreadsheet to track bugs / issues?

In our company, the developers want to use a proper bug tracking tool to manager issues in our application. The management however insists on using a shared spreadsheet (formeerly a shared excel file, ...