8
votes
4answers
317 views

How do you include Support in your Sprint?

Our company moved to Scrum recently on a product that was almost coded by a single person (Joe). We have support to do with our exising customers that we try to integrate in our process. For now we ...
3
votes
2answers
260 views

Support / Maintenance documentation for development team

I'm working in the Development dept (around 40 developers) for a large E-Commerce company. We've grown quickly but have not evolved very well in the field of documenting our work. We work with an ...
5
votes
5answers
1k views

How to support a product built with agile development?

Two of the functions our company provides our customers are: Our Development team of ~10 employees creates software products for businesses in a particular industry. The software is used on hundreds ...