288 reputation
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bio website solitr.com/blog
location
age
visits member for 3 years, 7 months
seen Jul 13 at 11:59

I blog at Opinionated Programmer. You can play Solitr, my CoffeeScript solitaire game.

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Sep
24
awarded  Critic
Mar
12
awarded  Yearling
Mar
12
answered people fork my project but don't fetch from upstream - what can I do?
Jul
8
accepted How do you phrase “it's open source, submit a patch” so that it's friendly?
Jun
24
comment How do you phrase “it's open source, submit a patch” so that it's friendly?
Huh, interesting. I didn't realize that people would necessarily find it rude if you post a link. On the other hand, I find that canned responses come off as very impersonal. So perhaps it's best to just type out these kinds of explanation when they come up.
Jun
24
comment How do you phrase “it's open source, submit a patch” so that it's friendly?
Hm. I'm not sure I'd want to give the impression that I'm doing customer service... Your point that users are not necessarily peers is well-taken though. Re 37signals, here is another blog post that talks about tone -- I think the point is not so much that you should not bullshit, but that you shouldn't come off like a faceless corporation. In my view this is a good strategy, and it's even more true for open source projects.
Jun
24
comment How do you phrase “it's open source, submit a patch” so that it's friendly?
I like the essence of it, but I personally think the tone is a bit too impersonal. You are usually not a company doing customer service, you are just a developer talking to a peer. Even the folks at 37signals avoid this type of language.
Jun
24
awarded  Scholar
Jun
24
comment How do you phrase “it's open source, submit a patch” so that it's friendly?
I like this. Perhaps this is actually something best put into the documentation so you don't have copy-and-paste it every time you need to explain this. And then you just say "Would you like to contribute a patch? http://.../#contributing"
Jun
20
awarded  Teacher
Jun
11
awarded  Nice Question
Jun
11
awarded  Editor
Jun
11
revised How do you phrase “it's open source, submit a patch” so that it's friendly?
added 575 characters in body; deleted 14 characters in body; added 10 characters in body
Jun
11
awarded  Student
Jun
11
asked How do you phrase “it's open source, submit a patch” so that it's friendly?
Jun
10
suggested suggested edit on Red flags of unpaid IT internship
Jan
27
answered Is remote agile sustainable?
Jan
27
comment Agile for the Solo Developer
Related: c2.com/cgi/wiki?RubberDucking
Jan
12
awarded  Supporter