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May
29
revised Dealing with a fundamental design flaw when you're new to the project
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May
29
comment verify a defect is a production defect or not
I don't agree that when the defect gets fixed depends on if the bug is new or not. A major issue found, even if it's many releases old, could be prioritized as a show-stopped for a given release. An example could be a security hole that a QA test case turned up - even if a user hasn't found it, it may be wise to fix immediately. Likewise, a minor issue or an intermittent issue could be delayed for several releases so that the users can get new functionality. The business and user needs are what drive defect priorities, not defect age.
May
28
comment verify a defect is a production defect or not
@logiclife I agree that everyone is responsible for promoting quality. The last three paragraphs in the main body of my answer specifically address your question. The first three are mainly setting the stage by defining what a good defect report consists of and putting QA in perspective with project management and product development teams.
May
28
answered verify a defect is a production defect or not
May
28
comment verify a defect is a production defect or not
Thanks. That, by the way, is software as a service. I should be posting my answer shortly.
May
28
comment verify a defect is a production defect or not
Just to be clear - your customers are self-hosting the software, but you only support the most recent version of the software? I'm working on my answer now, and I just want to make sure it covers your case.
May
28
comment verify a defect is a production defect or not
Are you providing software as a service or do your customers have their own installations? Are you obligated to support multiple versions of the software simultaneously?
May
28
comment verify a defect is a production defect or not
I don't understand your concern. Is the dev manager asking you to not report defects if they aren't in production? Or simply to tell developers if the bug is or is not in the current production environment by running your test cases there, as well?
May
27
revised Is it good that testers are competing to see who opens more bugs?
deleted 145 characters in body
May
27
revised What is a “Business Intelligence” Developer?
edited tags
May
27
comment Is it good that testers are competing to see who opens more bugs?
Are the testers involved before a build? Meaning are they involved in developing the requirements or use cases or user stories, reviewing design documentation, or participating in code reviews? Are the reports that the testers file good, and are there checks in place to make sure that the reports are valid and complete? If you could edit your question to elaborate more on the roles/responsibilities of the testers and how their reports are managed, that would help me write a good answer.
May
27
reviewed Approve stack tag wiki excerpt
May
23
revised How do you take into account usability and user requirements for your application?
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May
23
revised Can a Code Review help in learning the code-flow and/or technology of a large code-base?
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May
23
revised How to manage Agile developers working with traditional (serial) business persons?
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May
23
revised How do you dive into large code bases?
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May
23
revised Is learning C# as a first language a mistake?
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May
23
revised I still can't figure out how to program?
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May
20
comment return a object without returning the reference
@BenAaronson To me, it reads like unmoddifiableView is some standard function and not one that has to be written.
May
20
answered Quit a program in main or in function?