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seen Dec 9 at 23:22

Oct
15
comment How to handle this unfortunately non hypothetical situation with end-users?
That is a good point, we were well aware of their extreme want for this additional functionality. We unfortunately have very few programmers and we are currently rewriting entire systems, which means that the divisions that all have wants from IT have been put on the backburner, hence the mass colluding.
Oct
10
comment What can be done to decrease the number of live issues with applications?
Not at all I just think programs need to be tested by someone else other than a programmer. The reason I say they are better testers is they tend to find bugs because they don't know how the application works if you haven't experienced this maybe you aren't a programmer.
Oct
10
comment What can be done to decrease the number of live issues with applications?
Already updated question with response to this obviously programmers need to test. Quote taken out of context.
Oct
10
comment What can be done to decrease the number of live issues with applications?
Thanks Glen probably the most concrete answer out of the bunch. I will definitely bring up your thoughts in the next meeting we have.
Oct
10
accepted What can be done to decrease the number of live issues with applications?
Oct
9
revised What can be done to decrease the number of live issues with applications?
added 273 characters in body
Oct
9
comment What can be done to decrease the number of live issues with applications?
I updated my question per your comment regarding programmers not testing obviously programmers need to test code. As far as MGMT is concerned, yes very get er done and out the door kind of mind set that continually bites us in the rear.
Oct
9
revised What can be done to decrease the number of live issues with applications?
added 113 characters in body
Oct
9
asked What can be done to decrease the number of live issues with applications?
Oct
6
awarded  Critic
Sep
29
comment How to handle this unfortunately non hypothetical situation with end-users?
Unfortunately no. There was training but very short period of training. There is application documentation but it does not cover the lack of this functionality being present. The daily updates are basically a journal tool we use to describe initial, daily, and final descriptions of what happened with a project.
Sep
29
awarded  Nice Question
Sep
29
comment How to handle this unfortunately non hypothetical situation with end-users?
I agree DevDon,what do you suggest, I read your Postdelivery suggestion, but I know I would never type that. Any other suggestions.
Sep
29
awarded  Commentator
Sep
29
comment How to handle this unfortunately non hypothetical situation with end-users?
I would agree with a good part of this, it is definitely a form of office politics. When met with any situation I would think the first course of action would be to deal with the facts, so you kind of lost me there, but I would agree with customers come first kpis second to a point until you are of course fired. +1 for a different take on the situation. +1
Sep
29
comment How to handle this unfortunately non hypothetical situation with end-users?
Of course this is true, but when the end-user finds out they can manipulate the system in this manner, my company will be in a serious downward slant if this continues as resources will be used in this way versus being used for overall company strategic directives that will really drive the companies bottom line.
Sep
29
comment How to handle this unfortunately non hypothetical situation with end-users?
Yes, I was the only one that worked on this project. There is documentation with daily updates which I called proofC in my question.
Sep
29
comment How to handle this unfortunately non hypothetical situation with end-users?
DevDon,wish this was in with answer #1 as I think that this is a big part of our issue....our IT structure for this scenario is extremely haphazard. +1
Sep
29
awarded  Scholar
Sep
29
awarded  Supporter