2,159 reputation
927
bio website
location
age
visits member for 3 years, 7 months
seen 17 hours ago

21h
comment How are tools for reproducing errors in parts of large solutions called?
@gnat: Mmkay, if I describe an archiver (like a ZIP archiver) and you say that this thing is called an archiver and get a gazillion upvotes - will that do? How is my question different except I'm asking about some other thing?
21h
comment How are tools for reproducing errors in parts of large solutions called?
@gnat: I've read that (and this meta.programmers.stackexchange.com/a/2382/587 too) and I don't see any problem in my question. I'm not asking anything "opinion based", I basically described X in plain words and will be happy to hear that this thing is usually called X.
21h
asked How are tools for reproducing errors in parts of large solutions called?
Mar
31
awarded  Popular Question
Jan
9
accepted How do you track third party services SSL certificates?
Sep
17
awarded  Popular Question
Sep
9
awarded  Yearling
Jun
21
asked What's the common practice for wording “similar software” in legal agreements?
Jun
3
awarded  Enlightened
Jun
3
awarded  Nice Answer
May
9
awarded  Notable Question
Mar
5
comment What's the standard practice to prevent users from having unreasonable expectations?
@LokiAstari: I always hear that to counter negative user experience one has to be really impressive (preferably not spending a fortune on that). So once the customer expectations were not met for whatever reason it's somehow time to counter his negative impression and so be impressive.
Mar
5
comment What's the standard practice to prevent users from having unreasonable expectations?
@LokiAstari: Well, publicly documenting a refund worth one peanut doesn't sound impressive.
Mar
5
comment What's the standard practice to prevent users from having unreasonable expectations?
@LokiAstari: Will a 1/20 refund (in any form) really make you happy? I understand that 1/20 sounds reasonable - that's what you haven't got - but will it actually compensate for the fact that you were not served as expected in the first place?
Mar
4
comment What's the standard practice to prevent users from having unreasonable expectations?
@Loki Astari: That would be such a tiny sum it wouldn't make them happy. Suppose you wanted to take a bus and a ticket costs 1USD. Now the bus came one hour late. Will 1USD (or 5USD) refund make you happy?
Mar
1
comment What's the standard practice to prevent users from having unreasonable expectations?
Okay. We don't promise what we can't provide, but customers feel we have promised that. What can be done with this part?
Mar
1
comment What's the standard practice to prevent users from having unreasonable expectations?
@Telastyn: That's all great, but some of them actually demand compensation.
Mar
1
asked What's the standard practice to prevent users from having unreasonable expectations?
Feb
26
awarded  Nice Question
Feb
25
asked How do you track third party services SSL certificates?