136 reputation
4
bio website
location Johannesburg, South Africa
age
visits member for 2 years
seen Nov 8 '12 at 11:53

May
23
awarded  Popular Question
Oct
9
comment To refund or not to refund this client?
The lawyer said I needn't refund him. I've sent him an email saying I won't accept any further changes unless he pays for them as stipulated in the terms, and I've reminded him that all these changes contribute to the delays because he's quite frustrated by it but lays the blame squarely on my shoulders which isn't fair.
Oct
8
comment To refund or not to refund this client?
I've kept all the emails, and recorded all our phone calls.
Oct
8
comment To refund or not to refund this client?
Hi Amy, yes but I've invested so much time in this, I'd at least like to walk away with a new addition to my portfolio. I will consult my lawyer though.
Oct
8
comment To refund or not to refund this client?
That's a good point.
Oct
8
awarded  Editor
Oct
8
revised To refund or not to refund this client?
deleted 111 characters in body
Oct
8
awarded  Supporter
Oct
8
comment To refund or not to refund this client?
Hi Amy. Thanks for your reply. My developer is usually reliable, he just messed up this time. Yes, I have emails and recorded phone conversations documenting all which has transpired. He isn't paying as per section 8, because he keeps on bringing up the fact that it's late and there was the problem with the slideshow on the first design, and saying he gave me this project as a favour as if I owe him (not that I asked for any favours). I even offered to make a mobi version free of charge as a gesture to make up for missing the first deadline.
Oct
8
awarded  Student
Oct
8
asked To refund or not to refund this client?